TRAVELLING SAFELY

For a peaceful and stress-free stay in Trentino

This page contains useful information on the Coronavirus situation in Trentino and real-time updates on the measures taken by the Province of Trento to reduce risks and guarantee the health of guests and citizens.

In short:

  • Trentino is a yellow zone. By behaving sensibly and with a sense of responsibility, we can get back to travelling freely and enjoying the mountains, nature, and our delicious food and wine.

  • Travel between regions or autonomous provinces that are in yellow or white zones is currently permitted.

  • Those with a Green Pass (those who have been fully vaccinated, those who have had COVID and recovered, those who have tested negative after molecular tests or rapid tests in the last 48 hours) can travel from one region to another even if they are in red or orange zones. It is possible to travel throughout the whole country for reasons of work, health and necessity.

  • For a safe and relaxing stay, we encourage you to observe all the good practices that have by now become familiar to us all: wash and sanitise your hands regularly, keep a safe distance from non-family members, and always wear protection over your nose and mouth when in the company of people from outside your household and when it is not possible to maintain suitable social distancing.


For further details, you can learn more in the collapsible sections below about the current provisions regarding catering and restaurants, accommodation, public transportation, and how to enjoy all the leisure activities on offer in Trentino.

 

Attention: due to the constantly changing situation, sudden changes may be made to the regulations which may result in stricter or looser provisions. This page and the sections it contains will be constantly updated.

Last updated on: 07.06.2021

Who can come to Trentino and how
  • Trentino falls within the Yellow Zone and therefore travel to and from our Province from other parts of the country is possible that are in the same colour zone or are in the white zone. For travel from regions of another colour, reasons of proven need and green certification will apply.
     
  • Restrictions on travel between 12 p.m. and 5 a.m. remain in place throughout the country, unless justified by proven need.
     
  • From 17th May it requires a molecular or antigenic test to be carried out within 48 hours of boarding or the border crossing, and the completion of the EU Digital Passenger Locator Form (or the self-declaration form) for travellers coming from or having stayed/transited in the countries on list C, which can be consulted here. The same procedure is valid for those travellers coming from Israel, Great Britain and northern Ireland.
     
  • From 17 May, a negative molecular or antigenic test within 72 hours prior to entry into Italy is compulsory also for those who have stayed or transited in the previous 14 days in one or more countries included in list D and for the E-listed countries, accompanied by the EU Digital Passenger Locator Form (or by a self-declaration form). As of the same date, the period of self-isolation for those who have come from or transited through these countries is 10 days. At the end of this quarantine, an additional molecular or antigenic swab test is mandatory. You can only reach your final destination in Italy by private transportation.
    Until 21 June 2021, the ban on entry into Italy from Brazil, India, Sri Lanka, Bangladesh remains in force, with limited exceptions.
     
  • Once in Trentino, you must report your arrival in Italy to the Trento APSS (Provincial Health Services) Prevention Department by emailing segreteria.uoisp@apss.tn.it and attaching the "Declaration of entry to Italy from a foreign Country" form and the ID.
     
  • For more detailed information, please see the “Viaggiare Sicuri” website and fill in the interactive questionnaire, which may help to provide guidelines for your specific situation.
Covid Tests
  • It is possible to get rapid antigen tests in pharmacies affiliated with the Local Health System, listed here (continuously updated list). Tests can be prescribed by a doctor and paid for by the Provincial Health Service. They are also available to all citizens and tourists who require one for work, travel, etc. at a maximum price to the public of €22. There are also two additional places that do rapid swabs, even on weekends, in Levico Terme (PalaLevico, viale Lido 4) and Riva del Garda (Palafiere Baltera, Baltera).
     
  • For information regarding swabs, it is possible to call the Ministry of Health at the following numbers:
    from abroad: +39 023 200 8345 - +39 028 390 5385
    from Italy: freephone number 1500
     
  • In Trentino, the freephone number 800 867 388 is active from 8:00 a.m. to 6:00 p.m. Monday to Friday, holidays excluded, for enquiries about applicable regulations, protocols and travel, as well as the procedures regarding swabs, isolation and quarantine.
Restaurants and lodgings
  • All restaurant facilities are open, both indoors and outdoors, while observing the rules on distancing, the maximum capacity permitted based on the characteristics of the establishment, and the time restrictions on movements currently in place (the curfew is at 12:00 p.m)

 

  • A decree from the President of the Province has also made it possible to arrive home after the 12:00 p.m. curfew if returning from a restaurant, provided that this is limited to the time strictly necessary to take the shortest route home from the restaurant (it is the responsibility of individuals to provide proof of this type of travel, including by showing a self-declaration form).

 

  • Take-away is still allowed until 12 p.m., while home delivery will continue to be allowed, subject to the rules on packaging and delivery.
     
  • Restaurant service is allowed without time limits only within hotel facilities and only for hotel guests.
     
  • Buffets are permitted but only when the food is served by the waiting staff, or through self-service if the buffet consists of single-serving packaged products. In any case, distancing of at least 1 metre must always be maintained when queueing for access to the buffet.
Leisure activities
  • Cultural venues such as cinemas, theatres, concert halls, live music venues, museums, galleries, libraries and cultural institutes are open to the public in a safe and restricted manner, complying with social distancing. Minimum safety distances will be required to enter museums, and for weekend access you will need to book your visit at least one day in advance, either by phone or online.
     
  • It is possible to play outdoor sports, including team and contact sports, but the use of changing rooms and indoor spaces will not be permitted. For individual exercise, a minimum distance of 2 metres from other people should be observed and crowded spaces should be avoided.
     
  • Gyms and open-air swimming pools may be used in accordance with the specific protocols in place.
     
  • Adventure parks are open, though booking is required and there will be a limited number of admissions to prevent gatherings.
     
  • Cable cars in the mountains are open, in accordance with the sector guidelines.
     
  • Commercial activities in markets and shopping centres are open on public holidays and pre-holidays in accordance with protocols.
     
  • Beach clubs and beaches are open, again in observance of the guidelines for the sector. In particular, the distance between beach umbrellas at beach clubs must ensure that an area of at least 10 m2 is left around each umbrella. On public beaches, people are reminded to behave responsibly and to respect minimum social distancing and the ban on gatherings.
     
  • From 15 June onwards, theme parks and amusement parks will be able to reopen in the yellow zone, subject to quotas and regulations to counter the spread of the virus.
     
  • From 1 July onwards, spas and indoor swimming pools will be able to reopen in the yellow zone, subject to quotas and regulations to counter the spread of the virus.
Cable cars and lifts
  • Cable lifts for the mountains are open, in observance of the guidelines for the sector.
     
  • Maximum permitted capacity will be as follows:
    • Chairlifts: maximum load of 100% of vehicle capacity, with obligatory mask use (surgical or better). Capacity is reduced to 50% if the chairlift is used with the windscreens closed.
    • Gondola lifts and cable cars: vehicle capacity reduced to 50%, with obligatory mask use (surgical or better).
     
  • On the way down into the valley, in the event of an emergency (extreme weather conditions, for example) and in order to prevent gatherings at the stations in the mountains, the vehicles can be used at full capacity for the length of time strictly necessary, again with obligatory mask use (surgical or better).
     
  • In the case of enclosed vehicles, the windows must be kept open.
Transportation
  • Trentino boasts a wide network of local services — buses, shuttles and commuter trains — which guarantee transport within the largest towns on the valley floor as well as links between these settlements and the mountain valleys surrounded by countryside. At the moment, the local transport system operate with a number of procedures and measures in place and at reduced capacity (50%) to guarantee that its services can be provided while protecting all users.
     
  • A decree from the President of the Province has also made it possible to arrive home after the 11:00 p.m. curfew if returning from a restaurant or any form of entertainment open to the public, provided that this is limited to the time strictly necessary to take the shortest route home (it is the responsibility of individuals to provide proof of this type of travel, including by showing a self-declaration form).
Useful numbers

In Trentino, the toll-free number 800 867 388 is active from 8 a.m. to 6 p.m. Monday to Friday, holidays excluded, answering questions and calls from those who need clarification on travel to and from abroad, quarantine procedures and other useful information.

The national 24-hour COVID toll-free number for every citizen is 1500. The single emergency number 112, should be used for all other emergencies.

 

What should you do if you think you have COVID-19 symptoms?

If you have a fever, cough or difficulty in breathing or you suspect you have had close contact with a person affected by COVID-19, do not go to A&E or the medical clinics located throughout the territory! Inform management or the owner of the property where you are staying in order to contact the tourist medical service in the area as soon as possible, which will take action with the provincial body for Healthcare Services to carry out the medical examination in safety.

A safe and insured holiday

Prevention is always best. Insure your trip!

Notwithstanding the delicate and uncertain times, you can look forward to your next holiday and leave your worries behind.
You can secure your ideal stay in good time without having to worry about cancellation penalties, not even in the event of mandatory quarantine or caring for a relative up to the 2nd degree who tested positive for Covid-19.

The insurance policy will cover you even for other unexpected events or hitches that might hinder your departure or your stay in Trentino such as but not limited to sickness, an accident or pregnancy.

The insurance policy shall apply in the event of:

  • sickness (including Covid), covering up to a 2nd degree relative
  • job loss, furloughing, unemployment, new employment
  • the insured person being called for jury service, or as a witness or as a Justice of the Peace
  • extraordinary and unforeseeable damage to the insured party’s home that requires his or her presence
  • theft of identity documents necessary for expatriation occurring 5 days prior to the departure date
  • inability to reach the place of departure due to an accident or breakdown along the way
  • complications associated with pregnancy

 

The insurance will reimburse the deposit and any cancellation penalties you may have already paid. The refund is guaranteed net of insurance excess, if this is requested.
If you have to cut short your holiday, it will be the insurance and not the resort that will refund the part of the holiday that you have not enjoyed.

The insurance policy has to be activated within 48 hours after your booking confirmation. Please, contact us for more information.

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